FAQs

Thor Garage Doors

Have a garage door-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Why did my garage door spring break?

    Garage door springs break due to wear and tear, lack of regular maintenance, rust or corrosion, improper installation, extreme temperature fluctuations, or low-quality springs. According to Men's Journal, garage door springs should receive a tune-up at least once per year, highlighting the importance of regular maintenance. Springs are crucial components that counterbalance the door's weight, and when they break, the door can become heavy or completely inoperable. If your garage door spring is broken, reach out to Thor Garage Doors for dependable garage door spring repair today!
  • Why did my garage door opener stop working?

    There are several reasons why a garage door opener may stop working. It could be due to power supply issues, malfunctioning remote controls or wall switches, sensor misalignment or blockage, worn-out motor gears or components, or wear and tear over time. When you need garage door repair, we're ready to help.
  • What happens if I am stuck inside my garage?

    Stuck in your garage can be a frustrating experience, especially if the door refuses to open. In such situations, locate the emergency release cord, typically hanging from the opener motor. Pulling this cord disengages the door from the opener, allowing you to open or close it manually. After you're safely out of the garage, it's important to hire a professional garage door service for immediate repairs.
  • What to do if my rollers are loud?

    Loud rollers are often a sign of insufficient lubrication or worn-out rollers. Applying a suitable garage door lubricant to the rollers, hinges, and tracks can significantly reduce noise and improve smooth operation. However, the noise persists even after lubrication. In that case, it may indicate more severe issues, such as worn bearings or damaged components, that should be inspected and replaced by professional garage door companies.
  • What should I do if my garage door tracks need to be aligned?

    Misaligned garage door tracks can cause the door to operate unevenly or get stuck during opening or closing. Attempting to realign tracks yourself can be dangerous and may further damage the door or its components.

    It's best to leave track realignment to experienced garage door companies who have the knowledge and tools to adjust the tracks correctly and ensure smooth and safe door operation.
  • What should I do if my garage door sensors don't work?

    Faulty garage door sensors can prevent the door from closing properly or cause it to reverse unexpectedly during operation. Begin by checking if the sensors are aligned correctly and free from dirt or obstructions. If needed, clean the sensors with a soft cloth.

    If the problem persists, it's recommended to have a professional technician inspect the sensors, adjust their alignment, or replace them if necessary to restore proper functionality and safety. When you need garage door repair, reach out to us to get started.
  • When do I need to replace my garage door's bottom weatherstripping seal?

    Various symptoms can identify functional problems with your garage door seal. Physical signs indicate that your weather seal has weathered harsh conditions, including everyday wear and tear, and likely needs replacement.

    Physical signs that suggest the need for a new garage door weather seal include cracks or fractures in the material, often caused by heavy loads or extreme temperatures. Certain materials may crumble or disintegrate over time due to exposure to water, temperature changes, and sunlight. Warping or losing shape in the seal can create gaps, rendering it ineffective against water, debris, and pests. Whether you need weatherstripping replacements, opener repairs, or garage door installation, we're ready to help.
  • What should I do if my garage door opener remote or transmitter is not working correctly?

    If your garage door transmitter or remote control is malfunctioning, you can take several troubleshooting steps. Begin by checking the batteries and replacing them if necessary. Ensure that the remote control is within range of the garage door opener and that no obstructions are blocking the signal. If these steps don't help, reach out to us to get started with garage door repair.
  • What should I do if my garage door doesn't open or close properly?

    If your garage door does not open or close correctly, it may be due to spring tension issues, track misalignment, opener motor problems, or sensor malfunctions. Diagnosing and fixing these issues without the necessary expertise and tools can be dangerous and may cause further damage to the door or its components. If you need garage door repair, reach out to one of our experienced technicians today.